Contact
Contact Santa Clara Water Filtration
A phone call reaches our local team directly, and we can usually arrange a visit within a few business days.
How to reach us
Phone
(408) 351-7985Call or text (408) 351-7985, and let us know your cross streets and what you have noticed at the tap.
Response time
Calls during business hours are answered by our team. Messages left after hours are returned the next business morning.
Coverage
Santa Clara and the South Bay, from Alviso to Saratoga. See the full list of neighborhoods.
Business Hours
- Monday – Friday8:00 am – 6:00 pm
- Saturday8:30 am – 12:30 pm
- SundayClosed
Visits and installations are arranged within these hours. Annual care visits can often be scheduled at your preferred time.
The easiest way to arrange a visit
Call (408) 351-7985. It helps to have your cross streets handy and, if you have existing equipment, a photo of its label. That way we arrive with everything we need.
What happens after you call
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A short conversation
We ask where you are, what you have noticed and whether you are on city water or a well, so we come prepared.
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A convenient window
Usually a two-hour window within a few business days, with a message when your technician is on the way.
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Clear answers
Your technician measures the water, explains each reading and, if anything would help, writes a single price.
Questions about contacting us
Can I book online?
We arrange visits by phone so we can ask a few quick questions and come prepared. It only takes a couple of minutes on (408) 351-7985.
How soon can you visit?
Usually within a few business days, and sooner if we are already visiting your neighborhood. We will offer the earliest time when you call.
Is there a charge for the first visit?
We will always tell you the cost of any visit on the phone before booking, so there are no surprises.
Do you visit my neighborhood?
If you are in Santa Clara or a nearby South Bay city, almost certainly. Our service areas page lists them, or simply ask.
Can you look after a system someone else installed?
Yes, happily. If you can, let us know the brand and model when you call.
We are here when you are ready
A quick call arranges a visit, and you will come away with clear readings and friendly advice.